Privacy Policy

NessBooks ("we", "us") respects your privacy. This policy explains what we collect, how we use it, and who we share it with.

Information we collect

• Contact details: name, email, phone (optional)
• Shipping and billing address
• Order history and product preferences
• Payment confirmation tokens — we never store full credit card details
• Basic technical data: IP address, browser, referrer, device type

How we use your information

• Process and deliver your orders
• Provide customer support
• Prevent fraud and secure our service
• Comply with legal obligations
• Send transactional emails about your order
• Send marketing emails only if you opt in (you can unsubscribe at any time)

Who we share data with

To deliver your order, we share necessary order and shipping details with: AliExpress and other suppliers, sellers, logistics and shipping carriers, customs authorities, payment processors (such as Stripe and PayPal), our hosting and security providers, and our email/transactional message providers.

These third parties only receive the information needed to perform their function and are required to protect it.

We do not sell personal data

We do not sell your personal information to data brokers or marketing companies.

Your rights

Depending on where you live, you may request access, correction, deletion, or export of your personal data, and object to certain uses. Contact us at our contact page to exercise any of these rights.

Cookies

We use essential cookies for cart and session functionality, and analytics cookies to understand site usage.

Data retention

We retain order and customer data for as long as needed to fulfill our legal, accounting, and reporting obligations.

Updates

We may update this policy from time to time. The latest version will always be available on this page.